Who we are

 

Heyparla.com is a site, service, and research and evaluation consultancy. The site and platform is owned and the service is provided by PARLA Limited (“PARLA”, “us” and “we” below), Company Number 13541333, a limited company registered in England and you will find us at our remote office in South Yorkshire, UK.

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Please contact us if you have any questions about our privacy policy. To contact us, please email support@heyparla.com.

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For more information about us, please see the “HOME” section of our Website.

Intellectual property:

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YOU MAY NOT REPRODUCE, USE, ADAPT OR CREATE WORKS FROM OUR WEBSITE, SERVICES, TOOLS AND PLATFORMS FOR ANY PURPOSE.

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All intellectual property rights and other rights (including without limitation copyright, trademarks, designs, branding, database rights, tools and technology whether registered or unregistered and all other intellectual property rights) in and to our website, services, tools and platform and its contents are owned by PARLA Limited. All rights are reserved.

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Restrictions

You warrant that you will not, directly or indirectly: 

• remove any proprietary notices or labels

• modify, translate, or create derivative works based on the Platform content, Services or any tools.

• access all or any part of our Platform or Services in order to build a product or service which competes with us; or

• reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure, ideas, know-how or algorithms relevant to the Services or any software, documentation or data related to the Services, tools an technology

• introduce or permit the introduction of any virus into our IT systems;

 

You understand that we do not provide medical or health advice: 

Please note, sensitive health information is NOT required or requested from users engaging with PARLA. We do not offer or provide medical or health advice under any circumstances. This site should not be used as a substitute for advice given by medical health professionals.

 

Data Collection:

When you engage with our services, we may ask you to provide personal information voluntarily. “Personal Data” means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). Your personal and company data is sensitive and entitled to protection.

We may collect, use, store and transfer different kinds of Personal Data about you which we have grouped together below. Not all of the following types of data will necessarily be collected from you but this is the full scope of data that we collect and when we collect it from you:

 

• Profile Data: This is data relating to your first name, last name, gender, date of birth, age, ethnicity, department, level.

• Contact Data: This is data relating to your addresses, email addresses, phone numbers, organisation name

• Marketing and Communications Data: This is your preferences in receiving marketing information and other information from us.

• Transactional Data: This is information of details and records of all payments you have made for our services or products.

   

We also collect, use and share Aggregated Data such as the data detailed below. Aggregated Data could be derived from your Personal Data but is not considered Personal Data in law as this data will not directly or indirectly reveal your identity.

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• Survey Data: This is data relating survey responses captured in an unidentifiable and anonymised. Please note that sensitive health information is NOT required or requested from users engaging with PARLA.

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Parla respects your right to privacy. We go to great lengths to make sure that all information shared with your organisation is not identifiable and remains confidential.

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We may also aggregate data so that we can better understand and serve you and others. For example, we may conduct research on your demographics and usage.Although this aggregated data may be based in part on Personal Data, it does not identify you personally. We will not share this type of anonymous data with others.

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We will only use your Personal Data when the law allows us to. In order to use our platform and services, you must give permission to process the data listed and adhere to all our published policies. If you don’t agree, we may be unable to provide you with all our services.

There are a number of justifiable reasons under the GDPR that allow collection and processing of Personal Data. The main avenues we rely on are:

• “Consent”: Certain situations allow us to collect your Personal Data, such as when you tick a box that confirms you are happy to receive email newsletters from us, fill in surveys or ‘opt in’ to a service.

• “Contractual Obligations”: We may require certain information from you in order to fulfil our contractual obligations and provide you with the promised service.

• “Legal Compliance”: We’re required by law to collect and process certain types of data, such as fraudulent activity or other illegal actions.

• “Legitimate Interest”: We might need to collect certain information from you to be able to meet our legitimate interests - this covers aspects that can be reasonably expected as part of running our business, that will not have a material impact on your rights, freedom or interests. Examples could be your address, so that we know where to deliver something to, or your name, so that we have a record of who to contact moving forwards.

   

Data Protection:

We implement a variety of security measures to ensure the security of your Personal Data on our systems. Any Personal Data collected by us is only accessible by a limited number of employees who have special access rights to such systems and are bound by obligations of confidentiality. If and when we use subcontractors to store your data, we will not relinquish control of your Personal Data or expose it to security risks that would not have arisen had the data remained in our possession.

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Retention: Your information is currently stored and processed in the UK where Parla Limited has facilities. We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for.

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Cookies: Cookies are also used by us to provide information about how the website is being used. We may use cookies to measure and analyse the use, reach, and overall effectiveness of our website, such as learning the type of device and area from which you are accessing it, or whether you are a returning or new viewer, and so forth.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

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Third Party: This Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

 

Notification of changes and Acceptance of policy

We are concerned with keeping your data secure and protecting it from inappropriate disclosure. While we strive to protect your Personal Data you transmit to us. Any such transmission is done at your own risk. We keep our Privacy Policy, Terms and Conditions under review and will place any updates on this webpage. This version is dated 30 APRIL 2023.

 

By using Parla Limited, you consent to the collection and use of data by us as set out in this Privacy Policy. Continued access or use of Parla Limited will constitute your express acceptance of any modifications to this Privacy Policy.

 

APRIL 2023